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Claiming Attendance Allowance

Attendance Allowance is a disability benefit which the person you are caring for may be entitled to if they are of pension age and need support to complete daily activities or supervision to stay safe at home.

You can qualify for the benefit if you either need attention from someone else to support you to complete self-care tasks, or someone to supervise you to ensure that you are safe at home.  Rob Sherratt, Advice and Advocacy Specialist, Dementia Carers Count

Who is entitled to Attendance Allowance?

Disability benefits like Attendance Allowance are not means-tested. Everyone is entitled to this support if they have needs that qualify them for it.

Some of the activities that are considered are:

  • Getting in and out of bed
  • Dressing and undressing
  • Washing and bathing and maintaining your appearance
  • Getting to and from the toilet and managing incontinence issues
  • Eating and drinking
  • Managing medication
  • Communication
  • Hearing, seeing, speaking
  • Moving around indoors (including getting up and down stairs and in and out of a chair)
It’s important to be aware that recipients of this benefit do not need to be physically helped by someone else to do things. Instead, they may need prompting, reminding and encouragement to complete tasks and activities. Rob Sherratt, Advice and Advocacy Specialist, Dementia Carers Count

The eligibility assessment is based on the support that someone needs and not the support that they get.

If a person lives alone, but struggles with these activities, then they may still qualify. For example, if someone can get themselves dressed, but this takes them a very long time, this can count as the need for help with dressing.

Supervising someone at home

Even if someone is able to complete activities and tasks independently, they may still qualify for this benefit if they need someone in the house with them to keep them safe. For example, they may:

  • Be unaware of common dangers at home
  • Be at risk of falls
  • Be confused, anxious or distressed if left alone
  • Wander out of the home and get lost

When to consider applying for Attendance Allowance

As a carer, you may start to notice some things that might prompt you to find out more about Attendance Allowance. These might include:

  • You are having to support them to manage their medication as they are no longer sure what tablets they need to take and when
  • They can no longer go alone to face to face appointment as they are struggling to remember what is said and to get their points across to the person they are speaking to
  • They are not changing clothes as often as they used to and need to be reminded to do this
  • They are not washing and bathing as often as they did and need to be prompted to do this
  • You can only leave then for very short periods alone and need to be with them most of the time
  • They are getting unsteady on their feet and struggling with poor balance and stumbling at home
  • They are getting lost in conversations, repeating themselves and asking repeated questions
  • They are lacking motivation and struggling to get out of bed
  • You are noticing that they struggle to remember if they have eaten their meals and if left alone would be likely forgot to eat.
  • They are getting very anxious if left alone and will follow you around the home as they need to be close

The above is not an exhaustive list. If you think that there is any support that the person you are caring for needs with their self-care, or a reason for them to be supervised, you can call us. We can complete an assessment of eligibility over the phone.

Disability benefits cannot usually be backdated. If you think you might qualify then contact us as soon as you can.

I cannot thank you enough for your support this morning with completing the form for my mum. I have been going in endless circles trying to complete it for several weeks and with everything else that is happening nearly gave up. Your support has been invaluable thank you. Dementia carer

Frequently Asked Questions about Attendance Allowance

No. Attendance Allowance is not means tested, so you can qualify regardless of how much money you have in the bank. You will not be asked for any details of your income or savings as part of making a claim.

No. Attendance Allowance is for people of pension age. Personal Independence Payments are the disability benefits for people of working age.

If you are already getting an existing benefit, it is a bit more complex. You should get specialist advice before making your claim so you can understand the correct process to follow.

Contact one of our specialists for advice

Usually, Attendance Allowance cannot be back-dated so it’s important to complete a claim as soon as possible so that you get the financial support you are entitled to.

In Scotland, the equivalent benefit is called the Adult Disability Payment.

Find out more about the Adult Disability Payment

Call our Carer Support Line for advice

Call our Carer Support Line with any questions you have about what financial support you may be entitled to and to ask for help with completing paperwork.

Carer Support Line